Refund policy

Damages:

If your package is damaged in transit, please notify us immediately and no later than 7 days of receipt. Save all packaging for possible inspection by USPS or FedEx.

Once you have communicated to us that your item was damaged, we will do our best to reach a satisfactory arrangement with you whether it be replacement of the item (if available), an exchange or a refund.

Returns: We want our customers to be satisfied with their purchases from us and 99.9 % of the time, this has been the case. But, if for any reason you are not satisfied with your product, you may return the item for a refund on the purchase price excluding the shipping charge.

Requirements:

• We must be notified prior to returning the item.
• SALE items or special order items are not returnable
• Item must be returned within 30 days of receipt (this is due to the seasonal nature of our products).
• Item must be in same condition that it was received in i.e. all tags and packing materials intact.
• A copy of our invoice must be enclosed
• Shipping fees for returned items are the expense of the buyer and will not be refunded.
• Refund will be made back to the original credit/debit card or PayPal
• Refunds on items that qualified for free shipping, will be reduced by the amount of our shipping cost

Return packages should be shipped to:

Trendy Tree

298 Stafford Blvd.

Pontotoc, MS  38863